About
Managers as Coaches – Getting the best out of the people you lead.
This practical workshop provides the tools and skills leaders need to adopt a coaching mind-set and take a coaching approach to the wide range of conversations they have in the course of their day, week or year. It will help them avoid the common pitfalls when coaching, and also provides strategies for dealing with difficult personalities, situations or conversations.
There will be the opportunity to solve a real and current problem you may be facing at work by applying the tools and skills during the workshop process.
Content includes:
The Coaching Mindset
- Coaching leadership and creating cultures of accountability
Coaching Conversations
- Coaching defined
- How to avoid the 8 common pitfalls when coaching
- A 4 step tool for coaching conversations
- Listening for the heart of the matter
- Questions not answers
- The power of positive feedback
Dealing with Performance Gaps
- Performance gaps and what to do about them
- Tools for feedback conversations
- A 5 step tool for performance improvement conversations
- Dealing with difficult personalities, situations or conversations
Dates & Locations
Thursday, 14 September 2017 – Auckland
Friday, 27 October 2017 – Hamilton
Wednesday, 8 November 2017 – Wellington






